Made.com is seeking a buyer or emergency investment as the embattled online furniture business plans to shed more than a third of staff, the latest in a string of pandemic winners to be hobbled by the cost of living crisis.
The company, which in July warned of job cuts as increasingly cash-strapped consumers stopped spending on “big-ticket” items, has withdrawn full-year guidance as sales plummet.
Made.com employed 673 staff on average last year, including more than 320 in marketing and products and 290 in administration roles, and instituted a hiring freeze as the beginning of the year. Now it is seeking to make 35% of employees redundant – more than 200 people – by the end of next month.
The company, which floated on the London Stock Exchange last year, had considered turning to the markets to raise more funds, but says the dire conditions are “not supportive at the current time of raising sufficient equity from public market investors”.
The retailer is undertaking a strategic review looking at options including debt financing, finding a strategic investor, a sale of the company or a merger with another business.
“While the group has had a number of strategic discussions with interested parties, the group is not in receipt of any approaches, nor in discussions with any potential offerer, at the time of this announcement,” it said.
Shares in Made.com have slumped by 98% to only 4p since its flotation in June 2021. Its market value has plunged from £775m to £15m.
“When Made.com joined the stock market, no one would have thought the business would have been put up for sale 15 months later after a disastrous trading period,” said Russ Mould, investment director at stockbroker AJ Bell.
“It floated at a time when people were sprucing up their homes having spent so much time indoors during the various lockdowns. But Made.com quickly became unstuck thanks to supply – chain problems with customers waiting months for their sofas to be delivered, leading to cancellations and frustration.
“Then the cost of living crisis bit, and big-ticket items like a new three-piece were put on the backburner, all contributing to a severe slump in Made.com’s share price and a slew of profit warnings.”
Made.com is one of a string of retailers whose performance has plummeted as the shine came off booming sales during the pandemic.
On Thursday, shares in Ocado hit their lowest point since May 2018, and were down 62% over the past 12 months, with the online grocery retailer having said that this year it will experience the first drop in annual sales since it was founded in 2000.
E-card business Moonpig’s market value has halved from £1.3bn to £628m over the past year and profits at Kingfisher, owner of B&Q and Screwfix, have plummeted as the pandemic DIY boom peters out.
Mattress company Eve Sleep is holding out for a white knight to save the business as its shares languish at around 30p, having collapsed by more than 90% in the past year.
The outlook continues to look grim, with the latest monthly release from GfK showing UK consumer confidence fell in September to its lowest level since the index was launched in 1974.
“The cost of living storm is whipping around retailers,” said Susannah Streeter, a senior investments and market analyst at Hargreaves Lansdown. “Many more shoppers are expected to tighten their purse strings over the coming months and search for bargains as household bills mount.”
Since the start of the year, the London-based Made.com has implemented measures to attempt to preserve its finances, including limiting forward purchasing of inventory, implementing a hiring freeze, halting marketing spend and reducing capital expenditure.
“In order to extend the group’s cash runway further, the board has concluded that costs must be reduced further and a process has commenced to implement additional cost reductions, including a strategic headcount review, within the next few weeks,” Made.com said.
The company is also consolidating its supply chain in Europe and Vietnam, closing its operations in China and reducing its warehouse capacity because of lower levels of consumer demand. Customer service will be outsourced to a third party.
“Whatever happens, it looks like existing shareholders may be wiped out or be left with a mere fraction of their original investment,” Mould said.